Visited tonight after having a great meal on Saturday with family. I had the Ploughmans, which was not my idea of a Ploughmans. It consisted of 4 rounds of sliced bread, a little sliced cheddar cheese, a slice of corned beef, ham and italian ham, piccalli and a little lettuce, cucumber and pepper. When I asked for tomato the waitress said it didnt come with tomato WHAT !! Sorry I forgot to mention the slices of appple. What happened to crusty bread, pickled onions, ploughmans pickle and another different cheese. The waitress didnt take too kindly to critism although I told her the meal we had on the previous Saturday was delicious. She went away and sulked and none of the other staff took our sweet order so we paid and left with no thank you. Don't think we will be returning. Incindentally my husband had the duck which be enjoyed.

Karent70addlington

Absolutely terrible. DO NOT TAKE A CAKE FOR A SPECIAL OCCASSION, they will give away to the wrong party and not expect to compensate for their incompetence, they will accuse you of trying to take advantage, completely unprofessional and incompetent establishment, would not recommend

Been here a few times now and the food does not disappoint. Fillet steak is superb also the sea bass a varied menu caters for all tastes well worth a visit although it's not cheap you get what you pay for. My only criticism and it really niggles me but this restaurant is not alone in doing so it's the price of a small glass of wine for example a melot willll set you back £3.75 ridiculous ice water for me I'm afraid!!!!!

Adsum

My wife and I have visited this establishment several times over the past 15 years,as "The Ridgeway" we always ate well and often took my elderly mother who also enjoyed both the food and the ambience. Under the new name and management,she would have wanted to live there. The whole hotel is clean and comfortable,the bowling green is well maintained and the service is EXCELLENT,(please ignore the spoilers elsewhere on these pages, the food is perfectly cooked,beautifully presented truly value for money. No we did not go for the cheapest nor the most expensive,just mid range,I can assure you that this place is not only worth a visit, but a return visit and further visits to follow.. We have no vested interests in this establishment,but I just felt that the negative comments should be repudiated. Incidentally,the person who was "refused"forgot to say that the man who did so was "foreign" and to him and all the staff I can only say mille grazzi.

Billinge Roamer

We were invited to join friends at this restaurant and so looked at it on the net. The reviews I saw made me a bit sceptic as to what to expect. The truth is I was very pleasantly surprised. None of the negative remarks made in the reviews were proven to be the case. We were warmly greeted and the restaurant manager was a cheerful, joking and courteous host who made us feel very welcome and appreciated. It was a very busy night and our starters took a little longer than would be expected but the manager came to us and profusely apologised and the popularity of this place was evident in that it is so well attended, I would think by regulars who have come back because of their previous experiences. The waitresses were also very attentive and polite I can only think that due to its recent launch it would, very understandably be a threat to any existing restaurants in the area and sometimes it is these restaurants who post negative reviews. I can’t be sure this is the case but it was certainly not the experience we had. By the way the food is excellent and presented beautifully. I would recommend it, try it out yourself and you will not be disappointed. I have no connection with the restaurant or its staff; I just wanted to be fair to them by adding my comments.

Hales

I have been to this restaurant several times with my husband and it's been very pleasant. Last week we went with our children 5 and 7 and were met by who appears to be the manager asking us if we had booked when the place was clearly empty! In the end a lovely waitress showed us to a table and it was fine! Today I recommended the place to a friend travelling from Birmingham , she picked me snd the kids up and once again we went to this restaurant. As we walked through the doors, the same man came over told us instantly there was no room even though the place was virtually empty! I asked him what about all the empty seats to which he said they were reserved( this was 1645) so I'm sure this was not true! I know this place advertises the fact children eat free before 7 so whether or not he didn't want kids there I don't know but it was clear he didn't want us to stay! He was very rude and I will never return! This man turned away about £60 worth of business for what I don't know! He was extremely rude and made it clear from the start we were not welcome! Whoever owns this place needs to know this man is giving this place a bad name!!!! As this is our local we had every intention of eating there often but no never again!!!!!!!

Johny

Visited for a meal today. Not impressed with the waiters who were not very friendly or welcoming. It seemed as if they could'nt be bothered. I watched as they dealt with other customers and they could not be bothered showing them to their table or smiling at them. Food was very good,just need to train the staff to smile and be attentive.

j platt

Staff didn't look like they wanted to be there it was Mothers day. It was busy but waited for over an hour for food then when it came 1 of our party didn't get his food and they said they where sorry but they said they would rectify it. But between me and you they forgot to order it, portions where a bit measely and from a first experience won't be going again.

Mrs Thorpe

:sigh My husband and I attended the Rivington pub and grill for the first time this Saturday 9 feb valentines treat to each other! The meal was excellent most of the way through! I unfortunately discovered a 'hair' embedded in my dessert. When the waitress came to clear our plates and asked if all had been ok we brought to her attention the hair on my plate, her reaction was to say nothing and storm off!! 20 minutes later there was still no sign off any other staff/manager to attend to our problem, so my husband asked another member off staff who was very apologetic and offered to get the manager over to sort our problem! Moments later another gentleman appeared named 'Patrick' . Patricks attitude was clearly no better than that off the lady's before! He did NOT apologise for this unfortunate situation he told my husband and I that infant it was not a hair that I found IN my When the waitress came to clear our plates and asked if all had been ok we brought to her attention the hair on my plate, her reaction was to say nothing and storm off!! it was cotton from clothing!!!! ( what a laughable excuse, I have been a hairdresser for 14 years and have worked with all types of human and synthetic hair.... I know a hair when I see one!!) To which my husband replied , if this was the case why was there cotton in my wife's meal?? Is that acceptable to yourselves? Patrick had no answer and still no apology as he walked away offering no solution to our dismay! This was a very dissapionting end to what could have been a lovely evening!! I myself am and have been a local business owner in Horwich for the last ten years, this for them should have been a fantastic opportunity to have free positive publicity first hand to all who pass through my buisiness and ask about the local cuisine! Unfortunately for them all I can do now is be truthful and tell them off my experience I had this evening in which me and my husband where made to feel be-littled and less than valued!! What a hugely dissapionting end for us and for the rivington pub and grill!!

Phil Bridge

My friends and I visited the Rivington Pub and Grill on Saturday 12th January 2013. The staff were extremely helpful and pleasant and in fact couldn't do enough to help us even though the venue was extremely busy and we were late! The menu is extensive and varied and reasonably priced. Our food arrived quickly and was cooked or prepared to an excellent standard. We had a perfect evening in lovely surroundings and we will definitely visit again soon. I would highly recommend the Rivington Pub and Grll!

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Rivington Pub and Grill

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