Visiting our daughter who is studying at Lancaster University. Had a terrific meal, the monkfish was delicious. The staff were friendly and professional throughout. Definitely returning.
1.8
robert davies
This was a Sunday afternoon offer pre theatre.
The Staff in the resturaunt were good, very helpful, and had to help to overcome the complaints about the quality of the meals served.There were 2 tables occupied, and both tables (4 people) had problems with the quality of food served.The soup was ok.
Both tables ordered beef (3 people) it arrived cold ,very fatty,with no green veg, the yorkshires were burnt to a crisp, On request, we were informed there was no Horseradish Sauce!! I had a very poor Risotto. cold ,stodgy.We were offered replacements,but we declined,as the first meals were so bad.
if you wish to make a success of this resturaunt, you should employ a Chef who can cook.Our first experience in your resturaunt will be our last,and unless you can dramatically improve the quality of food served, your business wont last long
4.8
Alan Wyllie
Dear Dean( Restaurant Manager),
My wife Janet and I thoroughly enjoyed the recent Burns Supper on Saturday, 25th January.
It was a masterstroke having the piper playing various Scottish tunes up at the nearby Lancaster Castle.
( might be an option to have the lad playing 30-40 mins rather than a full hour).
Being piped down into the Kings Arms Hotel was fantastic, food and drinks service, and met a lovely couple called Dudley and Brenda.
The food and drinks all well received, although I could have a lot more haggis initially!
It was a nice touch being offerd a cocktail, but unfortunately had to pass as I was running a fell race the following morning in Kendal!
Perhaps a toast to the Haggis, and a short speech on the Immortal Memory of Rabbie Burns.
Congratulations on the inaugural Burns Supper by the Kings Arms Hotel.
Alan and Janet Wyllie
3.5
Jack Knight
The staff were friendly and accommodating. The glassware was beautiful and the restaurant is clean and well decorated.
Their menu was misspelled in several places and the maple parsnips were so underdone no one could eat them. When we told the waitress the chef fobbed her off with a frankly ridiculous explanation and they were triple cooked and the maple syrup made them hard. There’s a big difference between cooked crispy hard and solid raw in the middle hard.
The place was empty apart from one other quiet customer and the waitresses were absent for large amounts of time, our meals were practically gone before we managed to tell anyone about our uneaten parsnips.
Still, we had a good evening all the same.
3.3
Emily McCabe
Restaurant was beautiful and atmosphere was lovely. A bit disappointed by the food. Crab risotto very salty, and banana blossom vegan fish was just battered tofu - not how it was described on the menu.
Service was good but food could've been a lot better.
3.5
Sue Fazackerley
A party of 7 of us had Sunday lunch on the 12th January we all opted for Roast beef (one gluten free)
We all thought the place was comfortable beautifully decorated the staff very attentive the food was very good
If there was a downside the live music in the brasserie where we ate was conversation stifling as it was a little too loud but very pleasant music
We moved after the lunch into the bar where we could chat more comfortable
3.3
Russell Sufcliffe
The occasional food that we had over the Christmas and New year period was generally good and enjoyable, the new year's eve dinner that had been pre ordered ie roast cod,with braised baby gem lettuce, boulongere potatoes, braised leeks and lemon butter was accompanied by mashed potatoes , broccoli and carrots,still good but not as expected.
4.5
Holley
Excellent food and fantastic staff. It was a large table of 24 and they got every order right, even with special requirements. It took 20 minutes to get everyone's food out which was frustrating but other than that it was brilliant. Highly recommend.
4.5
Nicola B
Lovely afternoon spent at Brasserie. We had the festive afternoon tea which consisted of delicious sandwiches and scrumptious cakes. The star of the show for me was the Mine Mines, little Christmas cake bites.
Service was good, checking to make sure everything was ok with the food and we had everything we needed. Would recommend to others.
4.5
S Lea
I went very early and the first person there. The waitress sat me by the window in the corner - a really nice seating place for someone on their own. I had looked at the menu online and already decided what I wanted but the menu I was handed didn't have the dish on it but when I mentioned this to the head waiter he arranged for me to have it. I thought the service was really good, and made to feel very comfortable. The food was really nice. I only had one dish. I would definitely come back again.