Shangrila Restaurant

Peter Canavan

I was very disappointed I felt I'd was rushed with each course and to be asked for a gratuity or tip I felt was wrong. I have been to this restaurant once or twice a year on special occasions and found the service excellence, it must have changed hands because the atmosphere and the pricing was totally different and I was very disappointed in the whole evening. I shall be getting onto the trading standards to find out what the exact position is in asking for a gratuity, I have no problem about giving a tip, but I have a problem about the asked how much I would like to give.

Embarrassed Scouser

My partner and I took 2 first time visitors to Liverpool to the shangrila last night and have never had such appalling service in all our lives.We were so embarrassed by the rudeness of one waitress in particular that we left the restaurant after our starter.She had an air of contempt about her and treated us as though we were a group of drunken louts.I am sure that they do encounter drunken diners late at night but we certainly were not.In fact 2 of us had not had a drink all night and were drinking coke.We were charged £12 for 2 soups and 2 cokes.The bill was virtually thrown at us,even though we had not finished our drinks or requested the bill.They also stated that there was a minimal order of £10,which was not documented anywhere,which we were informed by one of our guests,who was a police officer,is actually illegal.I can honestly say that we have never been barked at so disgustingly by a waitress before and would never return to the restaurant again.Avoid this restaurant if you wish to be treated with a pleasant attitude.Cannot comment on the food as we were too shocked to notice what it was like.

Kris

I loved this restaurant but am sad that its been taken over? There is no Walter the happy chap who always made my daughter smile with Tales he could eat more peking duck than her? All the staff have changed and so has the food unfortunately? I may try it again but i think that i will be trying to find somewhere new for my dim sum and peking duck fix! (sigh)

P Williams

I Really like the shangra-la but since it has been taken over by new management the food has changed, I would still go back but it is no were near as nice as it was, my favourite was the chicken spring rolls and they have changed these, BRING BACK THE OLD FOOD! Would still recommend it...

Neill

The food was excellent and so was the service. A fave place to eat. The service is good and I've never been anything but totally satisfied on many visits. The staff are great and if you ask for a meal that's not on the menu they'll try their best to accommodate. Excellent in every respect

shangrila addict

I loved it there I go everyday after work. I also spend most of my weekend there, and downstairs swinging it on the karaoke. It? pure fab wahooooo baby, go shangrila go!!!!!!!!!!! xxxxxxxxxxx

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