Sizzling Palate Restaurant

Moh

Absolutely horrendous experience, got seated into a basement room along with another 100 or so diners, packed like sardines 8 people to a 3x4 foot table, with no windows, air con on the blink. Didnt enjoy the food because I was too busy trying to wipe the sweat off my forehead. When I complained to the owner and said I wasnt happy about paying for my meal which I hardly touched. He went all arrogant and said I should have asked to be moved(we did to a waiter), who denied it also. Arrogant Manager, Owner

Sally

We attended as a group of eighteen on Saturday 10th April 2010 to celebrate a friend's 30th birthday. The restaurant was extremely busy at the time with people waiting on the stairs leading to the bottom floor and all along the entrance as clearly the establishment had not turned people away. As the entire party of friends had not arrived by 8.00pm we were not allowed to sit at the table, place drink orders and neither were we given menus. By 8.15pm our table had been given away and we were then seated on the bottom floor. When our drinks arrived, to our disgust we found a dead wood lice in the jug of Mango Lassi drink. What was even more appalling was the response we received from the waiter who was obviously not disturbed by the event. His response was "S***" and "these things happen!". We then had to inform the floor manager who gave a shuffled apology and replaced the drink. The evening got worse as our orders arrived almost two hours late and even then we had to complain twice to chase up the orders. Having been seated by 8.30pm our food was placed in front of us at 10.45pm! Not once did the staff give us any information as to when our orders were likely to be with us. Neither did we receive any sort of an apology for the less than dissatisfying service. Our orders came partially wrong and again was bought to the attention of the waiter who was not in the slightest interested to rectify the situation as he was clearly too busy. Unfortunately the owner was unable to deal with the complaints effectively and was more concerned with where the wood lice originated from! To remedy the situation he offered to deduct a measly fifty pounds off the bill of three hundred pounds, which really was an insult to the way we had been treated. To make matters worse Mr______ did not offer any apology for the events of the evening or accept that the matter could have been handled better. Had the situation occurred at a more upmarket establishment in Manchester the outcome would have been totally different. What began as a happy occasion turned out to be a complete "Sizzling"? disaster.

Tom

well worth visiting. tried first time a year ago and was hooked!! great food and very good service. would recommend, been going since even though i live 40 miles away

Sam

This restaurant is well worth visiting. It has an unusual menu and impressive sizzlers, which provide a hearty meal with style. The restaurant is truly classy, very stylish and contemporary and is ideal for business lunches as well as it opens in afternoons too. I hear they also have a function room for party's, conferences etc. They also do specialist Sheesh that is a Middle Eastern relaxation method. It has to be tried to find out and is completely healthy and legal! Its very definitely worth going to in my opinion as the service is great, the place is stunning and the food is lovely. Its clean, stylish and popular.

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