18/08/13 my husband and I ordered 2 mixed grills and drinks [total 40 pounds] when the meal arrived we had no mushrooms or any poached eggs, the waiter was sorry and went too tell the manger and get the rest of our order, after waiting 5 minutes the rest of our order arrived. the waiter came back too see if ever thing was alright, I told him that it was not, as my husband had found a fly cooked in his poached egg, he said he was very sorry and would get the manager, removing the eggs we tried too carry on with our meal but the moment had gone. no manager came anywhere near us , I went to the bar to see the waiter he had even forgot who we were . As I told the waiter we have been to the pub many times before with friends and family and we will never go back again.
Daisytko
I was in this restaurant several times, but after last experience I will not visit anymore. I went there with my husband, and sit at the table for two people. After few minutes one member off staff came to us and said (with no polite tone) "Sorry but this table is reserved". There was no any sign on the table which would say it is reserved but We moved to another table, although I was not excited about it. My husband went to the loo and then she came came again, asking me: "are you only two?" I said yes. Is there any problem? She replied: " if you are only two then then why are you sitting on table for 6 people"? At this point she wanted us to move again to another table. I was upset because in that part of the restaurant all was empty and there were no people. I told her I was sitting at the table for two before she told us to move. At that point I stand up and decided to leave to restaurant. She was so rude, that stand infront of me, in a way that I could not go, telling me not to go and finish my coffee. I left anyway. If she is not happy with customers choosing table, then why she did not show us where to sit when we came there? That is the way they do it in some restaurants. I was never treated so badly in a restaurant before. She made me feel very bad that evening. It was not at all about the table and sadly this seems more like harrasment to me. As I'am foreigner, I think that is why she was treating me this way.I WILL NOT VISIT AGAIN.