My husband and I have dined at this location for many years and we have never had an issue booking a table. Now under the new name "The Fat Pig" I cannot get through to anyone to speak with. The telephone system prompts you towards the website to book. Unfortunately I left it too late to book for the following night due to the restaurant being new and clearly busy. He is my issue. I cant get to speak with anyone, I cant add myself to a list for cancellations. Nobody has responded to my e mail request. This has prompted me to look for reviews on the net and now I don't feel like I want to book based on some negative comments found. This could have been avoided if only somebody could have picked up the telephone....
Alison Colley
I visited the fat pig on Friday 8th April (1st weekend after opening). I was following on Facebook and was excited after viewing the lovely menu. On arrival we joined the queue to be seated. The restaurant is lovely and the atmosphere was busy but buzzing and friendly. When we where seated at our table in the back room next to the serving hatch (I didn't mind this) we weren't asked if we would like drinks or given menus. We waited for half an hour (no one apart from busy waiting on staff collecting from the hatch even came into the room) after which time I decided to collar one of the waiters while he was retrieving from the hatch. The young lad was polite and helpful, took a drinks order and said he would get us some menus. Finally we were brought menus with a vague apology but no drinks arrived for another 20 mins (not a good start). We browsed the menu, made our choices and sipped our cocktails; which btw where lovely, but after another half an hour our order had not been taken. Again I collared another unsuspecting waiter who again was very helpful and polite and took another drinks order. Eventually somebody did come to take our order and our wait for starters was reasonable, however another 20 mins wait for our drinks meant I was pretty annoyed. I ordered the cheese fondue starter and my other half ordered the pigs cheek and black pudding balls. Both were tasty but very sparse for the price in my opinion. The cheese fondue is basically a baked miniature Camembert with wafer thin sliced bread (not enough) and side salad. For £7 I just expected more. My partners was lovely and tasty but again four small balls for £6 odd is a bit overpriced. At this point I was thinking "ok they are really busy and maybe we just chose the wrong starters" I was willing to forgive despite the unacceptable start. We both ordered the artisan pizzas. Mine was the lamb kebab style pizza and my partners the pulled pork. My pizza was very spicy (too much chilli oil imho), the lamb was very scarce, a bit dry and I could not really taste coriander or identify it in the pile of salad on top of the pizza (no doubt to hide the scarecity of lamb). My partner was more impressed but also felt the pizza was sparse. The wine (Australian Chardonnay) was lovely and helped me to get over the annoyances but when we waited another half an hour or maybe more for the bill after asking for it we gave up and went through to the bar and payed it there. Overall I do think we made some bad choices and maybe it's personal choice but I would suggest that the food is a little too pretentious to fulfill. The main thing was that the service we received was terrible. I felt we were shoved in a back room and ignored and I won't be returning... for a while anyway (hopefully my feedback may help them recognise where they are failing).
Dianne15
Dined at Nicks, Westhoughton tonight, excellent meal, worth every penny, food top class. Service excellent, staff very attentive , would not hesitate to recommend Nicks, or dine there again myself. Cannot praise too highly...
Melania Kowalczuk
I was so excited to hear nicks had opened I westhoughton as have heard fabulous reviews. My mothers 60th birthday was the perfect time to book a table for 6 .
I called nicks and asked for a table on Thursday 9th of feb to the reply of" "i will call you back in 30 mins" did not get a reply.
Called back spoke to the same girl who did not apologize and said we could have a table for about 2 hours,then another lady butted in a.d said "no only 2 hours"
I appreciate that the restaurant was probably busy on that night but there is a way of speaking to customers and making them feel welcome. It was as if they were doing me a favour!
Based on this experience I will not go back to the restaurant. Am sure the food is wonderful but staff attitude is very bad.
Eileen Boardman
I visited your restaurant with the tangent party on 26/1/12 for the first time, I was very impressed with menu and thoroughly enjoyed my meal. I will definitely be visiting again.Eileen
Daniel
We went to Nicks last Sunday, 15th January 2012. I had high expectations as I had been to the restaurant on Chorley Old Road. I was not disappointed. It was a Sunday menu, roast beef, chicken, lamb, seabass. I had the chicken and my husband had beef, really generous portions, lovely meat, thoroughly enjoyable. The service was also good seeing as there was a party of 15 of us. Will be booking again soon. Lounge bar was also a good touch downstairs