Was recommended by a friend, so took the family (inc 2 young kids) to try it out. There was an offer for £1 kids meals on the day we went and after speaking with a member of staff (who explained that the £1 meals included free drinks) ordered our meals to take advantage of this offer. Meals arrived quickly and were a fair representation of the price. Upon paying our bill we were told we were not eligible for the £1 kids meals or the free drinks and were given 3 different explanations from different members of staff. Staff did not seem to understand the prices on the menu or the details of the offers. We were not offered a refund or any good will gesture, despite being wrongly advised from staff members. I also enquired about the function room, but the member of staff failed to return with any information. Good food for price, poor service and staff.

Donna

i would recommend NOT to visit to eat. its over priced frozen food, its pub grub that isn't good.

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The Fernhurst

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