Despite them making us call and book and then call again 2 hours before we were due to arrive to confirm the exact numbers, which we did. They were not ready for us or even capable of dealing with a group of 12 people. We waited over an hour for the starter and 2 hours for the main course. We were booked in for 7:30 pm and by 9:30 when we still didn't have our food, part of the party who had a young child ended up requesting food to go, which we then had to ask for 3 times and it still wasn't brought out until 9:45pm. The food was OK at best, not very hot and the lamb had a very strange texture and the chicken was rubbery, the restaurant looked nice and clean but the staff looked really miserable and didn't smile at all. Really disappointing and to be honest wish we would have picked somewhere else to celebrate my birthday as after 2 and half hours and only just getting our food, those of us that were left were really fed up and just wanted to go home. I have tried speaking to them about this since but they ignore all communications.Visited May 2015
