My husband booked a meal at your restaurant in Chester for my 50 th birthday. The service was appalling.1. We ordered 1 bottle of red wine and 1 bottle of white When the wine came i tasted the wine which in my opion was on the warm side, only to be told by the waiter "I don't think so as it has been in the fridge for 2 days" its the glass thats warm!!!!2. Starter was fab, althought i was so looking forward to my dinner i did not have one3. As my dinner was complementary my hushaband orered the Wagu beef with a side order of field mushrooms and root veg 4. The Chips did not turn up with my hushands dinner, and when he asked they did come instantly (Hot)5. When we tasted the other food it was decidedly cold, when we questioned this we were told it had been "sitting on the pass for to long"We paid for the wine and left but my point is I was so disappointed with the service.
sammie
Great nite...great steak and great service!! Our server helped us choose wine and the food was easy.....steak all the way!!! I will definitley return next time I am in chester.
Cuffy
Went at the weekend for dinner with a few mates and the place was buzzing.
We had some really good steaks and great service.....i always had a beer in front of me and the guys wine glasses were never empty.
If you want a great night this is the place to go in Chester.
On our way out the manager made a point of saying bye even though he was delivering drinks to a table....what a great place.
Go whenever you get the chance.
Lyn
The Blackhouse Grill in Chester is a gem of a restaurant. Great selection of food cooked to perfection, tremendous service, in a lively bustling atmosphere. A great selection of wines means that the Blackhouse Grill has everything you need for a perfect meal out in Chester.... I have been on many occasions and even on Mondays and Tuesdays the place is buzzing and the it is a really good night.