We were staying in the area and were recommended to The Plough we were very disappointed. Service was slow, unfriendly and lacking in sophistication. starters were tasty, nice idea to have the small plates but my main course was served tepid and bland. An unfortunate experience maybe teething troubles?.
C
Popped in last night late on as we were travelling back from the Lakes. The Plough has had a gorgeous refurb, period yet modern. The menu is modern too with its tapas style options. We had Chorizo and beans, seared beef, terriyaki salmon and chicken noodles all of which were tasty and well presented. All was washed down by a fine pint of Cumberland Ale. Would definitely return!
N Murray
Stunning venue and very tastefully renovated establishment completely let down by some of the worst service I have ever experienced when eating out!
It took us over 2 hours to have starters and main courses for 6 people! The staff where nowhere to be seen. Not once did our waitress come and ask how our meals were and when we received our Caesar Salad, it had Anchovies on it! For someone who dislikes fish this wasn't something I could eat so when I politely asked the waitress if I could return the salad and explained why, she very rudely spoke to me as if I was some sort of imbecile, apparently all Caesar Salads are served with Anchovies! I remarked that I had never heard of that and that I do not eat fish and she again answered me back with attitude! She did however ask if we would prefer a Caesar Salad without Anchovies I thought that this would be then end of the matter but on receipt of our new salad it was clear from the taste that it was the same item but with the offending fishes picked off! How to loose customer satisfaction in an instance! Needless to say we left the salad and although we did end up paying for it, my wife mentioned to the waitress when we came to pay and she was then rude to her also remarking that she had personally supervised our new salad herself, to my disgust this was in a way saying that we were liars and it can't have been a fish taste in our Caesar Salad! Why on earth is this bolshy, argumentative woman in the hospitality industry, I would seriously consider a career change to perhaps the prison service luv!
If you are considering a trip out to the Plough Inn, then my advise is don't bother, the food is over priced, the staff are inattentive and from our experience rude and argumentative! You also will pay for absolutely everything as an addition to the main items on the menu, i.e. you want vegetables with your meal... you pay extra! you want sauce with you meal... you pay extra! you want bread with your meal... you pay extra! you want chips with that... guess what? yes, you pay extra!
Come on Plough, this is what I would have expected from a Michelin star establishment with attentive, polite and friendly staff, fine cuisine and an experience to warrant the price tag!
Cowaramup
I had a fantastic meal at The Plough, the choice on the menu is fantastic, and the option to personalise your meal with your own choices of sides is inspired. the atmosphere is very comfortable and inviting, the food excellent, the staff attentive but unobtrusive and its all great value for money. I would thoroughly recommend a night at the Plough, and will definitely be returning myself as soon as I get the opportunity! 10 out of 10!!
Martin
The Plough is the ‘sister hotel’ to the Punchbowl @ Crosthwaite. The food, as you would expect, is excellent. There is a real freedom of choice with the menu - the 'small plates' are exactly as they say which means you can order lots of different starters! The 'grills' menu has a great choice and you order your 'sides' separately which means you have a great choice and it is REALLY good value. There is a great atmosphere, the staff are excellent... what more can I say. A great night out - 10 out of 10