My family and I have been coming here for years and loved it. Today my partner and I came, a carvery for me (the 2 course deal) and he ordered the curry of the day (a lamb madras)
30-35 minutes after ordering my boyfriends madras still hadn’t arrived, we asked about it and the waiter (possibly landlord) apologied then went away and came back with it... saying the chefs hadn’t told each other about it. Anyway, he started eating it and because it had been sat there for so long, the curry was warm and he tore parts his poppadum. It wasn’t spicy at all and had no flavours to it. We never mentioned it to the waiter when he came back as it was just one of those things.
I then went to the bar and gave in my ticket for my pudding. Another 20 mins went so I went back up and asked, he then went into the kicthen to chase up. 5 minutes later he came and told us they had run out but no one had told him... Those things happen I suppose. So he then offered me a free drink, happy days! I asked for another vodka lemonade, then said could I please have a crumble as my chosen pudding was unavailable.
He came back to the table and said no I could either have my pudding OR the drink.. So after apologising by offering a free drink as most pubs do, then changed it to either that or a pudding I have already paid for!!
I told them no I don’t want either, the whole experience was ridiculous. I don’t mind accidents or misunderstandings as it happens everywhere. And if people are starting new of course things happen. But this was ridicolous. A 30 mins late cold tasteless meal, 20 mins for a pudding that wasn’t even there and leaving out of pocket as the kind gesture wasn’t a gesture at all!
Definatley won’t be back, which is a total shame as we have loved this place for years.
Lorraine
First visit there with freinds had a carvery amazing food lovely staff would definitely be coming back there soon. lorraine
Wenz
Had a cloudy pint- On bringing this to their attention I was sarcastically given another cloudy pint - I asked for a different ale which was also cloudy - Not wishing to face this barmaids sarcasm again I put my drink on the bar and left. Five minutes later I found my self in a pub where the ale is clear and the bar staff smile. I will never go to this place again! - Ever.