We have visited Wishing Well Longwell Green for Xmas lunch and several carverys which we have always been v tasty and value for money. , the staff have always been courteous and accommodating, thankyou to you all x
4.5
Jen
Celebrated my 60th birthday on Friday 4th January 2019 with 28 of my family and friends. Wanted it to be a good evening and wasn't disappointed. The staff were very accommodating and friendly and nothing was too much trouble. Everyone enjoyed their meals from the items on the menu to the carvery. The table was booked for 8pm and the carvery is normally closed at 8.30.i was a bit concerned but spoke to a member of staff a few days before and they closed the carvery before we got there and then reopened it for us when we arrived. Fantastic! The only downside (and this is not a criticism but a pointer for future reference) is that because it was a big party I had to take a piece of paper and ask everyone what they wanted before taking it up to the bar which of course delayed the meals. It would be better if when catering for larger parties a member of staff could actually take the orders this would have saved me stressing out trying to scribble down the orders myself and then running up to the bar with it. But as I said a very enjoyable evening.well done! Since we ate at your restaurant I have read some very negative reviews. Have they been to the same restaurant?
4.5
Jen
Celebrated my 60th birthday on Friday 4th January 2019 with 28 of my family and friends. Wanted it to be a good evening and wasn't disappointed. The staff were very accommodating and friendly and nothing was too much trouble. Everyone enjoyed their meals from the items on the menu to the carvery. The table was booked for 8pm and the carvery is normally closed at 8.30.i was a bit concerned but spoke to a member of staff a few days before and they closed the carvery before we got there and then reopened it for us when we arrived. Fantastic! The only downside (and this is not a criticism but a pointer for future reference) is that because it was a big party I had to take a piece of paper and ask everyone what they wanted before taking it up to the bar which of course delayed the meals. It would be better if when catering for larger parties a member of staff could actually take the orders this would have saved me stressing out trying to scribble down the orders myself and then running up to the bar with it. But as I said a very enjoyable evening.well done! Since we ate at your restaurant I have read some very negative reviews. Have they been to the same restaurant?
Liam
When ordering food the staff looked like they had enough of the place, no motivation to work or serve. Whilst at the bar glass fell from a photo frame and smashed all over the place, with kids running around with out shoes, the staff mad a very poor effort to clear the mess and didn't even ensure the glass was properly cleared even when they had got the sweeping brush. This place needs some form of discipline of the staff to ensure health and safety is met and proper customer service is met. I strongly advise people to take custom elsewhere until these issues are sorted and continue to provide the correct service.
Kim
Absolutely disgusting, I feel very sick and a praying I don't get food poising !!!
That was not even steak !!!
Asked for no peas... Got them!
No tomato.... Got them!
Asked for medium / well and it arrived still kicking!!!!
The texture was not even steak like!!!
I feel sick, would not rate the food at all!!!
I am just praying I don't get food poisoning?!!
Louise
Went here for my sisters birthday on Monday. There was 15 of us we all went to order food, only for 11 of us to be told there was no lamb, gammon, fish or pie!!!Every time we changed our order they had ran out of whatever it was so some didn't eat. After our food a couple of us ordered a lattee only to be told they ran out of MILK their reason was they have everything delivered on a Tuesday. So if you are thinking of going just don't go on a monday because you will he disappointed.
Nicole
I took my sister for a meal here and all I can say is great stuff! The waiters/bar staff were friendly and had a laugh with them and the presentation of the food was fab!
Ryan
Christ, you don't expect Michelin star standard food at a place like this but for the price what I would expect is tasty simple pub food, that a child could muster and is it too much to ask for pleasant customer service? I will be going to The Wishing Well tonight for my child's birthday and I am now regretting this decision on what has been previously written. I will leave a post visit review afterwards and as before I suspect it will be overly negative.
Elizabeth Hayes
I visited your restaurant this saturday, I noticed that the restaurant wasn't very busy. When we ordered our food we were surprised to be told that there was a half hour wait for food, as there was only about 10 people there. We ordered drinks all soft ones I may add, my diet coke smelt very sstrongly of spirits, I complained and was told that they have had alot of complaints about it. So I had to have regular coke, as I am not a drinker and think this should be sorted. Also all the food was cold and overcooked, I would not recommended this to anyone.