Ordered a meal for four and waited an hour to be served. No explanations offered, no apology. Restaurants must know when there is going to be a delay and should be up front about this. If we had known we would have gone elsewhere

Duw

Now while we get the same old fayre in these restaurants we rarely get service of a higher degree but I am glad to say that here we do. Whilst the standard of this restaurant when it first opened was lacking in the personal touch I think that someone must have joined the management with a heart and listened to what people have complained about. If I wrote this when it opened it would have been a different story but now you can expect good service in a good atmosphere. The management now deal with problems in a fast and efficient way as someone when I was there complained that they had to wait too long. Even though they were full to capacity they were still friendly to the customer and did their best to help. The food was standard Brewers Fayre quality and is OK but the service made up for it. The children? Play Factory was good to keep the kids entertained while the adults had a chat.

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Tirfounder Fields Brewers Fayre

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