Yet another wonderful meal, great service and a fabulous night at this restaurant. Noticed last night a sign from the council on display awarding it 5 stars and platinum award for food hygiene and safety! When I enquired with the manager he told me that the hygiene has always been at a 5 star level since opening - well done Turturici!! Curiosity got the better of me, so I decided to look online at the hygiene ratings of other restaurants in the area, and my goodness does this make interesting, even disturbing, reading! From now on I will always check the hygiene rating (food.gov.uk/ratings) before I potentially put my health at risk and spend my hard-earned cash! To top the lot, the manager openly invited me into the kitchen to take a look for myself.... what a fabulous place!!!!!
Veteran
veteran
1 review
12 February 2011
Well, 5 stars - from one person's review ! Times must have changed since then Mandy. Has anybody had a bad experience at Turturici Italian style restaurant in Davenham ? Let's be hearing from you. 11th February 2011 7.15pm visited and informed who appeared to be the owner that my wife and I were first time visitors. No problem there. Showed to table. Wine waiter offered his services and as I was having difficulty reading the menu (low light) he recommended a white wine. He offered it for tasting ( so far so good) but although the wine was 'fruity' it had a high acidic content. For my stomach I knew I could not take it. He gave me an indignant look as if it were wrong of me to say this. He turned away taking the newly opened bottle with him, returned and I was surprised by his attitude. He flew back to us in a semi angry way and dropped the wine list on the table (not given) and told me to pick my own wine and walked away. Oh dear, had I done something wrong ? I suppose I should have taken his recommendation. So sensitive ! What is the wine tasting for ? My wife looked in amazement. Never mind, let's move on. Scouring the menu suddenly a lovely young waitress ( very pleasant) served us with a bottle of water and two glasses. Not being a person who is fond of water and had never ordered we thought it was a mistake. I asked the young lady to return it as we hadn't ordered it. Oh dear, mistake no. 2. Wine waiter returned with a somewhat frustrated attitude and I selected another wine which was quite palatable. Well, it was Friday night and I understood from locals that it was a popular place and we had to try it. The starter and the main course were absolutely excellent - compliments to the Chef ( we think he's the one selling the establishment's reputation). Young pleasant waitress with a smile asked about coffee. We wanted to finish the wine and asked for 5 minutes. She didn't return but we asked the second young pleasant waitress for coffee who came to us. The wine waiter ( we think he may be the wine waiter ) rather speedily swung into action again reminding us in a belligerent and corrective way that we had asked for 4 coffees through two waitresses but rather sharply telling us he had spotted the error and reduced it to two ( oh dear mistake no. 3 regardless of the fact that I thought it was protocol to return to the customer to ask if we were ready for coffee again – ah well - wrists slapped). That put us in our place !! We looked around at the clientele and felt that the majority were local people and that it was albeit very expensive ( why ?) the only single restaurant in Davenham - hence monopoly. Yes, two pubs in the area but this was on its own. Why are their prices so high and that people are willing to pay such prices ? It beggars belief. Hmm monopoly indeed. Well the time came to pay and I was given a load of abuse from the owner who threatened to knock my 60+yrs of age head off and the wine waiter told me that it was a shame that he could only take the evenings money from my credit card and no more !! I was absolutely astonished and left ‘ gob smacked ‘. Who are these people ? Nice to some people and not to others ? Where was the professionalism ? They never found our coats for us and were arrogantly very rude indeed. We left. Having had 5 businesses in my lifetime and attended countless number of restaurants, never have we been received in such a way. It was like they could pick and choose their regular heavily paying punters. The owner had stated that they rule out children from attending the restaurant. Aren't they lucky to have this monopoly in Davenham when other Restaurauters are desperate for business in these times of austerity. We call it absolute arrogance and familiarity. Well, if we have dined incorrectly for the first time in our lives then truly we didn't know it. We have dined in top class restaurants as well as humble ones and never been treated like this. Shame on them. Chef and the two young ladies were absolutely fantastic. Time for them to take over. Anyone for opening another Italian in Davenham ?