Good food, shame about everything else.Disclaimer: This review is entirely regarding how we were treated on a works Christmas do. I cannot comment with regards to a small group, but as a large pre-booked group I can only describe our experience as appalling. Getting the positives out of the way, I can only say that the food was very good, however everything else about our evening was terrible. For £35 I would have expected a lot more on our respective plates,however for them to attempt to add on an extra £50 to the agreed bill because 3 of our group had a vegan option is out of order. The fee was agreed several months in advance and this was dropped on us after we had already eaten. Only when we complained to whom I assumed was a manager was this waived. Drinks in the place are extortionate. £110 for a bottle that'd cost you £30 or less in a supermarket. Post meal they attempted to move us to some kind of "VIP area" (via me because I am a manz and not the women who had actually arranged everything, but had the audacity to try and complain that they were trying to shaft us), because, hey other paying customers were more important or something, we politely told them that we were leaving.In short the food I cannot fault however meager the portions were; everything else I would avoid at all costs.

Trishmor

This restaurant is beautiful to look at but the Thai food I ordered - Tom Yum soup and Green Curry - both had to be sent back as they were watery and tasteless. According to management the tastes cater for the English palate! The Thai rice for 8 people arrived in a medium size bowl - approximately 3 tbs per person at a cost of just under £15!!! The Indian dishes were much tastier and generous in quantity. The Vermillion Cinnabar is expensive and a trendy place to show off in but as a restaurant it fails to impress. I will certainly never be going back.

Rachel

TERRIBLE CUSTOMER SERVICE - we will not be going back! Food was great but we were asked ot leave our table at 9pm, escorted to a seated area in the bar upstairs and left for an hour with no drinks despite asking 5 different people for drinks menus, asking to ordder, asking where our drinks were many times. When they did eventually arrive we were asked to pay there and then as they were 'extremely busy' (they didn't look busy at all). We expressed our dissatisfaction and asked for the bill to be reduced, the manager came over and strated arguing with us, implying we were lying - it was a truly shocking way to treat customers.

Missled

Absolutely overpriced. Doesn't seem to know exactly what cuisine it wants to dish up. Extremely expensive and not matching up with the quality of food on offer. Very dark inside and had trouble reading the menu. The sushi starter I had seemed to have come straight out of the packet from M&S!!! The Green curry, nothing special and the mixed tandoori my husband had, straight from the curry mile. (he chose this through lack of anything remotely original from Thailand on the menu). Overpriced wine and overall paid £71 for two very mediocre courses and a basic bottle of red. Never again!!!!!!

Bluebaboon

On Saturday night my wife and I were out for a friends birthday party at your restaurant. This was a party of 14 people, one of which was a girl who is connected to your business. Prior to the booking, menus were emailed around the guest list and everyone agreed that it looked nice and a good place to go, with main courses priced between £9-15. This was adorable for us and what we were expecting to pay on arrival. We were greeted and taken up to the bar in the lift by a member of staff, all very nice. The bar and place itself is visually beautiful, for which I congratulate you. I went to approach the bar and was told ‘someone will come to you and take your order’ so we went and sat down. It was about 8.30 and our table was booked for 9pm. Come 8.45 still nobody had come over. We were given a welcome drink which was a nice gesture, but I wanted a beer. I approached a member of staff and said could we order drinks please? She wrote it down and went off. 9pm, still no drinks, I was thinking ‘fine, they’ll probably serve us at the table seeing as its nearly 9’. It gets to 9.15, still no drink, and no call for the table, so I ask again and gets told ‘Its coming’. 9.30, still nothing. 9.40 and we were called to the table, 40 minutes late. So were sat at the table, 14 empty wine glasses and nobody’s been offered a drink. Great start to the evening! Bear in mind this is someone's pre-booked birthday party - and there was no effort from your staff to help us feel valued or important. It gets to 10pm (an hour after the table is booked) before someone asks us if we’d like a drink. I say to your staff that I’ve already ordered drinks, but you haven’t brought them. Oh very sorry, will get those to you now says the girl and walks off ignoring the other 12 people who also had no drinks! Then finally, several minutes later, menus were then put down ( after about 15 mins of us all sat there with no drinks!) …..And guess what…it was at this point we were told it was set menus of £25 per head. Our friend whose birthday it is says to the staff, ‘we don’t want the set menu, when I spoke to you on the phone you said we could order from the normal menu’ - but no, we couldn’t they said. Even the girl connected to the business couldn’t get you to serve us what we wanted! We not had planned on a £25 set menu, it was too expensive for us to be able to comfortably afford. But its a birthday and nobody feels comfortable saying that in front of her. This predicament was both unexpected and unwanted and could and should have been remedied at the time of booking by making it clear to us what was and was not available. So, we’ve got two menus in one menu book, ones a 3 course asian fusion, another a Thai banquet. Everyone wanted something off the Thai banquet menu. But then we get told, no, you can’t order from that one! Why give it to us then?! So, we have a very restricted set menu and suddenly the evenings much more expensive. Now, I love asian food but I admit I’ve never been to an asian fusion restaurant. Tikka masala with egg fried rice etc, hmmm - doesn’t really sound like asian fusion, more like a mish mash of dishes that don’t go! So, at this point we’re complaining to the manager/ manager in charge, where’s our drinks etc? What’s going on with the menu? He was fine and quite apologetic, but this lack of organisation and service was really having an impact on our evening, and my friend who’s birthday it was, was getting annoyed, understandably - almost to the point of tears. We all agreed to have this set menu ( don’t want to make a fuss when its someone birthday). Drinks dribbled in at different intervals, with no designated person serving us, just a very ‘ad hoc’ approach where some people got drinks and others were left waiting. When the food came ( long waits between courses) it was nothing more than average. My ‘duck fillet’ starter featured one small sliver of duck in four tiny individual cold pancakes. It was overly flavoured with mint and was quite unpleasant. Main course was a very small heap of spiced chicken ( chicken supreme it was called) dwarfed on a massive plate which I’d ordered with thai spiced mash. The mash was disgusting, salty, and consistency like Smash or wallpaper paste. That went straight back. My pudding (11.40pm when it arrived) was a horrible piece of bean curd cake with chocolate sauce, it tasted like a wet sponge - foul. Other people’s food went back, underdone steaks, tasteless curries, overcooked rice, unpleasant naan ( I’ve never had naan bread that I’ve wanted to spit out before!)….all in all, horrendous. and people left at the end eating on their own with cold side dishes, unacceptable. I've read some mixed reviews on Vermillion but you can be sure that this is being published on numerous sites, including my own blog which receives more than 100 hits per day. After complaining to the duty manager we had 25% off the bill. But still, for my partner and I this was still representing about £30 more than we wanted to pay. I am afraid to say that this was the single worst dining experience of my life, terrible, awful service and food that would’ve been better from the Golden Village takeaway in Cheadle Heath! The place was full but there seemed to be people sending stuff back around us. A really beautiful venue but 100% style over substance, and a huge waste of our money, not to mention time, over 3 hours at the table and almost a full hour late from the time we booked for (9pm) to the time we were sat down (9.45) and given a menu (10pm). Avoid at all costs, especially if you're in a large party. Chris Jones

Leigh

From the outside, this place looks like a gym on a retail park but step inside - and you're in a different world. Cinnabar upstairs is great - but was empty when my friends and I went last Saturday. It really needs to have more people in it as the atmos is totally lacking upstairs. I thought the food was ok but nothing amazing - especially when we were charged £12 for ONE scallop - I kid you not. This place could be amazing but somehow manages to fall short of the mark.

Kazz37

Overpriced, overrated, and isnt authentic serves halal meat, yet still sells alcohol?? And to top it all in a very dodgy area of manchester...thinK I will stick to chaporaya atleast its in the city centre, and traditional thai food is served and much much cheaper.

Moi

Fantastic seafood - some of the best to be had in Manchester and fresh, authentic tasting Thai flavours

Pablo Sanchez

WOW! This place is seriously cool. Went just before Christmas and I was very impressed. The food is fantastic. The staff are friendly and the service superb. I'm going back again at the end of Jan. This is THE place to go in 2008. Make the effort to get there and you won't regret it. It's only a few minutes drive out of the city centre.

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