Lovely pub .. but amazingly poor service. Food was virtually thrown at us as was the cutlery. When "Seasonal Vegetables" came which we ordered as a side, they were brown and dry and un consumable. Upon asking for a help a rude so called manger advised us that "that was how they came" and basically would do nothing to amend the matter and with no apology. Although i recommend this place for a drink with great surroundings the food and customer service are extremely poor, compared to other pubs from this chain, which we often frequent.