We always dined here when in lakes, but, I'm afraid things changed on our last visit. Very rude, ignorant member of staff - I can't believe someone would speak to a customer the way she did. Only reason we stayed was because everywhere else was full and I was very hungry. We ate upstairs - food brought on paper plates, plastic cutlery, and, my husbands chicken was full of ice!!! He would not let me complain as I was so annoyed he was worried I would really lose my temper. I know you cannot publish but please pass on my comments to the establishment.
