Reviews in Scarborough

Every time we go to Scarborough we eat here. The food is always excellent and the staff are so friendly. We have recommended it to so many people. We only live 20 miles away so any excuse for a day out in Scarborough! It is quite small and cosy so you must book or risk being disappointed. Highly recommend.

The food was excellent but a limited choice. The staff were friendly and efficient. The restaurant itself was very nice. The only negative was the price of the drinks. I expected them to cost slightly more than average due to the venue but feel they were very over priced so much so that we chose to eat somewhere else.

2x pizza’s 3x wines & 4x pints of larger £111. Very very expensive! Not sure if we was charged wrong but we won’t be returning! Have stretch pizza’s (great) cheap cheese! Very disappointing. However the waitresses was lovely.

Friendly staff and a nice atmosphere. The menu was limited, particularly for the gluten free and vegetarian people in our group. Portions were on the small side for the prices and the vegetable risotto only contained peas. Nevertheless we enjoyed our meal and family time. Would like to see the takeaway pizza menu return along with a gluten free pizza.

I found it not easy to book a reservation online for the John Paul Jones. I only managed to do this after ringing the reception at the Bay, Filey where a very friendly and efficient receptionist emailed a link to me. The staff and atmosphere at the restaurant were very good. The menu could have done with more vegetarian/ vegan options. and also more gluten free options. I felt that the food was well prepared and tasty on the whole, but portions were on the small side for their cost, such as the fish and chips and pizzas and childrens' pizzas.

We came in January and the food was amazing. A varied menu and everything was done to a great standard. We have come again two months later and the menu has been shortened ‘to provide better quality and locally sourced ingredients’. Unfortunately the food has gone so far down hill instead of eating here every night as we did in January we have preferred to go further a field or eat in the apartment. Small menu and poor quality food has spoilt was was a fantastic pub. Staff were also less accommodating than previously and did t actually listen to what we were wanting. Overall very disappointing

We ate here twice during our stay as it was convenient with a good atmosphere. Food choice was somewhat limited and quality disappointing for the price. The beans and peas served with the kids meals were overcooked/dried out. My fish and chips was tasty but would've been more enjoyable with a proper sized portion of mushy peas rather than a small spoonful of pea puree. Staff were friendly and welcoming but very busy/ short staffed as I had to keep getting up to ask for condiments, drinks, dessert and the bill. Food quality and service were similar in both visits.

Advise to book, especially if you want a table with your dog. Table service was excellent all staff were really good. The food was lovely and tasty but it did feel a little expensive and the menu was not as extensive as previously. Even with this said we had a lovely evening.

Menu really limited , and no longer serving pizzas which is very disappointing, the take away option seems to be removed, again a shame Love the fact dogs are allowed , however positioned all down one end with minimal space was not a pleasant experience for us or our quiet elderly spaniel Food whilst limited was hot and tasty, service good and staff really friendly

We enjoyed our food. Nice and fresh. The atmosphere was spoiled by many yapping dogs. It felt cold and clinical. Lighting the fires would make it much more ambient.

Had a wonderful evening meal and lunch the following day. Staff couldn't do enough for you. Really attentive and friendly. I would say though that this pub caters for couples and grown up families as we couldn't see any children's menus but there were small children being catered for. Those with dogs were allowed to bring them into the restaurant and were very well behaved. It's a nice little boutique restaurant and the food was lovely. The special was mussels which I don't like. I'm a prawn and crab lover which I would have had if offered. Now our holiday is over we are saving for our next visit and will definitely return to this pub to eat thank you to the staff who made it a lovely relaxing experience.

To be honest we were disappointed with our experience, though I might be being unfair, see below. The pub was really nice, friendly staff and allowed dogs inside which added to our experience, however we went there with the kids for a meal. Over half the menu was unavailable as they were moving to a new one in a couple of weeks, and while I accept this might limit some options, to still offer curry but be told there was no rice or naan bread seemed extreme. Also we ordered a cheese burger which came without cheese, when we pointed this out we were given a small tub of grated cheese to add, and politely told they'd amend the bill for us as it had been missed off. That said, the pizzas were made fresh on site and my kids loved them. It might just have been a timing thing but with no other pubs on site it was really disappointing.

We booked a table for 2nd Jan, we were staying at The Bay so it was convenient for my birthday. The service was good and the food was produced quickly. The food was just ok, nothing special. The chilli was obviously frozen, you could tell by the texture, the fish was also frozen and not fresh, the chips were not the best. I would go again if we were staying at the bay but only because it was convenient.

Such a lovely pub with really friendly staff.

Fab visit on a Friday evening. Open to the public not just for Bay residents. We walked across from Primrose Haven. Simple menu with enough choice for everyone. Service was great, they worked their socks off and always with a smile. Food was good and portions plenty. Few barky dogs but not really a problem. Really enjoyed our visit.

Very slow service not enough staff at all. Had to wait ages for drinks and food. My husband ordered a period period pizza which came with only 6 tiny pieces of chicken and 6 slices of chorizo for the price disgusting. My scampi was fine. I had a dessert of chocolate and raspberry torte supposedly with ice cream mine came with cream by this time I couldn't be bothered complaining For the price of the meal altogether not good

We have had a wonderful stay at the bay with the only thing really letting it down being our trip to the John Paul Jones. We booked a table weeks ago and were really looking forward to a Sunday dinner out. We had several reminder emails about our booking so when we arrived were very disappointed to find the only menu on offer was the click and collect one and no one had thought to let us know. Had we been called or emailed we would have gone somewhere where we could of had something other than a burger or pizza. My husband was told the limited menu was because the food delivery had been messed up by the supplier, we then overheard someone else being told it was because they were short on chefs so who knows the real reason. Whilst this was disappointing my main issue came later in the visit. I ordered a chicken burger and asked if it was possible to have a slice of halloumi on it as an add on. The gentleman who took our order said no problem and off he went to put our order through. The food came out in a reasonable length of time so no complaint there and tasted fine for what it was. When we came to pay however, my husband did so without checking the individual items and as I was in the bathroom neither of noticed until he’d already paid that we’d been charged £6.95 for the halloumi slice on the burger. I approached a member of staff to query this whose response was “well we don’t do halloumi as an extra burger topping so I’ll have to speak to the chef” and walked off. Interesting response as I’d already had it and eaten it. The gentleman who had taken my order then came back out and said he’d put it through as a starter because they don’t do it as an actual burger topping. I asked him why he’d not let me know that at the time because quite frankly I don’t know anyone who’d be happy to pay £6.95 for a slice of cheese on a burger. I received no apology and no offer of any sort of refund, just an explanation that other people are happy to pay £6.95 for a halloumi starter. I left extremely cross and will not be returning as the staff seemed to completely miss the point that it actually wasn’t the cost that annoyed me it was that they didn’t communicate appropriately and then behaved as if I was in the wrong for questioning why I had been over charged. Very poor customer service and a real let down for what is otherwise a very good holiday site.

This was our second visit this week and our last visit was great. This experience was very different. We had a really long wait for our drinks order to be taken. We then had a really limited menu (the click and collect) menu because they had an issue with the lack of chefs. When the food arrived items were missing that the limited menu advertised. We weren’t given an explanation prior to our visit even though this has been booked for weeks. We had to wait over an hour to get our meals. This reminds me of the inconsistent service in the past. Such a shame.