Reviews in Scarborough

We booked a table 4 weeks prior our reservation on the 29th May 2021 at 6pm, we arrived on time, and was told we had a hour wait, which too be honest we said ok as it was quite busy, we should have vacated by 8pm, we ordered drinks and food and expected our food about an hour later, 7.30 came still no food, we did realise people was coming in and leaving after been told they was a 2hour wait for food, not one member of staff came upto and explain the situation, we did notice people outside who arrived after us was getting there food quicker than us, we brought this too a young lady who basically said no they not, so when i asked the question that a party who had sat 1/2 after us why they got they food before us she couldn't get away quick enough, we also noticed a lot of people was getting food by click and collect, can't understand why click and collect service is still available when pub is fully open. It definitely came across that those who booked tables were definitely getting neglected, if we had realised earlier we would have said not too bother with our meal, but because we booked so early we thought we would have been prioritised, but obviously not, they was no communication whatsoever with staff, until we asked question, when we asked about our meal she said the pies looked crap so was put back in oven, we asked about our time slot as 8.00 came and we still had no meal, by this time we was absolutely starving and my mums sugar levels was dropping as she diabetic, luckily we carry things for her, but thats not the point, people started complaining as no communication from staff at, and they was still taking orders for folk just turning up, they should have stopped all orders and concentrate on the orders which had been taken, when we eventually got our meal, peas looked over cooked, the pies were basically microwaved, the meal was rubbish, all we was offered was free sweets, which we didn't take our bill was over £100, too be honest we wished we walked out like everyone else, the whole experience was awful definitely will not be going back, i begrudge paying the bill as the food wasn't worth the money.

A truly dreadful experience, after reserving a table 2 weeks prior to our visit, we were allocated a 2 hour slot from 7pm. After ordering from a very limited menu of only pizza, burger or scampi, 1 and a half hours later we were still waiting for our food with 3 very hungry children. The front of house staff did not advise us that there was going to be a delay, we had to ask how much longer our order would be, only to be told that "the kitchen staff needed a kick up the backside" and could not cope. After walking out the assistant manager approached us, only to agree that the "chef" and his brother were useless and had previously walked out the night before. Do not waste you time or money visiting this place as we ended up with cheese on toast at gone 9pm instead of a lovely family meal after 14 months of lockdown

We booked for 6pm but had to queue for 20 mins. The menu was much reduced and even then some of the items left were not available We were waiting for more than an hour for the food and when it came some of it was cold.. Very disappointed although the waitress tried her best it was not her fault. The problem was takeaways taking precedence.

This was our first visit to this pub and our first meal out indoors for 8 months due to covid. Unfortunately we were very disappointed. Had to wait 20mins in a queue to get in the building, even though we had booked in advance. Reduced menu, a lot of meals had sold out. Took over 1hr for our food to arrive, it didn't seem busy. Quality of food was average and it felt over priced. The waiting staff tried their best, polite and friendly.

Not good. Booked for 4pm on Sunday and were given Sunday lunch menus, only to be told. Sunday lunch had finished and there was none left. We weren’t given the evening menu which other tables clearly had. Food took an hour to arrive - even though it wasn’t busy. Nachos had barely any covering but worst of all was the big lump of plastic in my mash potato. On telling the waiter he took it away to tell the chef - then never came back. When another server came I asked her about it she was very apologetic and offered to take the meal off the bill - which was fair enough. Would not recommend and won’t be back.

We owned a house at The Bay for 11 years and have visited The John Paul Jones often. We went 30th May again and this the best experience of all. The pub is newly refurbished which was more than in need of. The pub was packed and the staff customer service was also the best we’ve ever experienced there. The new online booking is fantastic. The food was generous and nice. The prices have gone up a bit but that’s to be expected. Special mention to George our waiter he was brilliant.

Meal was nice, waiting time between order and receipt of meal was around one hour which we were not informed of when arriving. The pub was very busy but as you had to pre book surely this could have been foreseen. The most frustrating part was getting the bill, we had to ask four times before receiving it. Portions were on the small side and were quite expensive at around £12.50 for standard food.

Service good. Food distinctly average. £25 for a Iceland curry with doritos? and pie and mash with seasonal veg, oops sorry peas. 2 for a tenner in Wetherspoon's. Sorry but all fur and no knickers.

The menu was very very reduced. To only 3 items, 2 of which were fish so very limited choice. Not told about the reduced menu when we sat down. Staff very attentive and friendly but waited over an hour for food and with two small children this wasn’t ideal.

The staff were very friendly & efficient. But the service was terrible. We waited an hour and a half to get our food even though we had booked. As we were allocated a 2 hour slot it meant we only had 30 minutes to eat our food & leave.. This pub has certainly gone down hill from when we visited last.

Very basic for the price, nice setting but this as really gone down hill since it first opened. The bay is lovely and deserves a better local.

Pleasant enough experience although a little over priced especially the drinks.

Very good.

Good, helpful and friendly staff. Clean pub, tables well spaced out and good ventilation. Unfortunately the food was mediocre. The pastry on my vegan pie was so hard that I could hardly cut it and the breadcrumb topping was chewy. My husband's steak pie was also rock hard. Very strange!

Food was amazing and great discount for taking away, slightly expensive but worth it

I would love to visit but try find a menu, Impossible. I want to know what is on offer, dont want to turn up on curry night for a carvery.

Oriental Chinese Restaurant. The assorted platter starter is delicious, followed by duck, pancakes and hoisin sauce. All reasonably priced and superbly cooked.The restaurant is beautiful and spotlessly clean. The staff friendly and helpful. Thoroughly recommend.

NOW CALLED ORIENTALExcellent selection of authentic Chinese food in beautiful themed restaurant. There is also a lunchtime menu available Wednesday to Friday. Service and cleanliness both superb. Would definitely recommend. 5*