Reviews in Shrewsbury

Well what a nightmare!!! I had booked this place for a special birthday meal having dined at other Craft and Jam pubs and viewing the menu on-line we were all looking forward to the meal with eager anticipation. Firstly the service. We arrived at the pub the bar was quite full, so far so good, although no sign of any staff so maybe it was a free bar and that’s why everyone was smiling? We went into the restaurant which was empty save for one couple tucked away in the corner both looking a bit gloomy. (Maybe they had missed out on the free bar lol) We waited a while, no sign of staff anywhere. A couple of strategic coughs later the barmaid arrived with a slightly surprised look on her face that people were actually in the restaurant. I explained we had booked a table but no checking was needed after all the place was empty. The barmaid handed us two menus (which were stuck together with some unknown substance but presumably the remnants of someone’s previous meal) there were three of us by the way so three menus would have been nice, then led us to our table. Most of the menu was crossed out, no steaks, no mixed grill, in fact pretty much nothing I think there might have been an old cottage pie left for us to fight over?!?! The barmaid, come head waitress and who knows possibly chef as well did mutter a sorry that suppliers had let them down but it should be okay by tomorrow (Not sure what good that was as I wasn’t willing to sit at the table for 24 hours for my food) and led us to our table to deliberate. The meal itself. Well what can I say. Well nothing actually because there wasn’t really anything to order. I would love to enthuse that my steak was cooked to perfection or to rave about the sumptuous chicken wing starters but I can’t, they didn’t have any!!! We swiftly reached the conclusion this was a complete shambles and left now having the prospect of hastily arranging another venue to celebrate my sons birthday. Now I fully accept things happen outside of the pubs control but what I find absolutely disgusting and incredibly poor customer service is it wouldn’t have taken much to send out an email to the bookings for that evening (after all at the time we arrived there was only us and one other table occupied) and explain that suppliers had let them down and they had none or next to no food available. We ended up having a fabulous curry in Shrewsbury in the end but my advice if you want to make sure of a lovely meal with a great choice of food and great customer service, don’t do as we did by booking this place first, cut out the middle man and book somewhere else straight away.

Hands down one of the best, if not the best Sunday Roasts we have had. Beautiful pub, great staff, what more do you want. I only wish it was our local.

Food was delicious, as always. Service was outstanding, cannot fault.

Unfortunately not the best experience.. I’ll try and lace this review with something positive though. PMA and all that! This was the only place we could find a table to book. We had both visited years ago though and expected a similarly enjoyable meal. However, the atmosphere was flat, tables are so close together you’re basically sat on randomers laps. Half wondered why we hadn’t needed to put our keys in a bowl at the door… The back door was left open so it was freezing. Nothing like needing to wear a coat inside, what a treat! Our second round of drinks failed to appear, ever, and the food was cold. A common theme though in that respect I guess, cold! My partners steak.. well.. I wouldn’t have fed that to my dog. One of the two steaks was literally still chewing grass as it landed on the plate. Part of the food order failed to arrive, despite being promised it three times. I’m actually pretty convinced the table next door ended up with that. I was basically sat on the chaps lap so maybe I should’ve asked him if he had ordered them or if they’d just accepted them for the crack. That couple mysteriously stopped talking when they heard us say repeatedly what hadn’t turned up.. and on that note! A steak knife didn’t turn up until easily midway through a luke warm offering of overpriced food either. Didn’t know my partner was a butcher, but he definitely gave that semi-alive steak a good try. Such a shame. But the staff were lovely and chatty! So, well done to them. The salt and pepper dispensers were quite interesting too. Oh! And I liked the gin. Shame the second didn’t appear as maybe I would’ve forgotten the dire state of affairs food wise and left a glowing comment.

Arrived expecting a Sunday lunch to later discover there was none available due to a high volume of orders over the course of the day. However we were welcomed by the staff and was advised to choose off the general menu if we wished to do so. The food was delicious and the service was excellent as we only experienced the Sunday lunch last time we visited hence why we returned. We will definitely visit again even if we don’t have Sunday lunch. For future reference it would be useful if customers were notified via call or email prior to visiting if Sunday lunch is not available.

Excellent food and drink. Service is always brilliant. Try the Sunday lunch, but make sure you are hungry! Our go to restaurant.

Great food and lovely personal service, would definitely recommend .

Went for the mother in law’s birthday last time we went was 4 years ago for my wife’s birthday and it was terrible. Heard of some good reviews so decided to try it again. Couldn’t fault the staff, ordered steak and all it came with was steak, chips, 1 mushroom with small amount of greenery, this was the same for the for all the other 4 meals really could have done with veg or salad, slightly pricey for what you got, the food however was nice. I ordered the black pudding, bacon chips to go with my burger this was an additional £3.50, stand alone price £6, definitely wasn’t worth the additional cost should have just had the chips that came with the burger. Would go back.

We haven’t been to the Tilley Raven for a long time and we’re delighted when we heard it had reopened! We were also pleasantly surprised! We had booked as a meet up with family and thought we would give it a go…we will definitely be back. The food was delish and extremely reasonable- price wise. The service was equally as good, the lovely lady was so friendly and accommodating. She didn’t rush us or seem stressed considering it looked to be only her on service and it was busy. She was a big part of our lovely experience. Also, the decor, so gorgeous! Comfortable, warm and rustic. But also clean! We will see you again soon! Thank you for such a lovely experience!

Fantastic Sunday lunch. Everyone’s plates were clean. Polite friendly service. Will definitely have a return visit

This is our local but don't use it that much as we have always had a long wait for food. Decided to try it again as it was New years eve as a treat and to try it again. Service was a lot quicker yay! Unfortunately my meal was tasty but not hot, meal disappointing for the price, staff unsure of the menu and missed the ice cream off our puddings. Really disappointed as this is in walking distance but as before we won't be rushing back.

Staff very attentive; nice atmosphere. Food disappointing: ordered hunters chicken which was dry and had some grissle in the chicken; was disappointed that this came only with salad( few leaves and onions)and chips; coleslaw or another side would have been nice/ preferable to the salad. Husband had the mixed grill: this was dry and meat quality was not great. We have visited on numerous occasions previously; however both left disappointed on this visit.

Table of four on Boxing Day - took my mum out for lunch. Covid safe environment, well prepared food and excellent, friendly service. Very agreeable experience. Thank you for being there on a Christmas Bank Holiday. Food would have got a five but the menu had become limited - the steaks had been very popular and were no longer being offered - didn’t matter in the end though.

Christmas meal on Christmas Day. All in all a very nice visit, food was tasty and well presented, slightly big meal for the oap next time maybe better with a child’s meal if possible. Christmas pudding light on the brandy sauce but more easily supplied when requested. Overall very nice would go back and would recommend :)

We had The Christmas Fayre menu on 20/12/21 there were 3 in our party. What a delightful meal it was! Our guest was a neighbour of ours, she was delighted with the Turkey dinner which we all had! Apple & Cinnamon Strudel, Christmas Pudding & Sticky Toffee Pudding to finish off our meal Yum yum! The staff at The Bull Rodington are lovely. Thank you so much!

Really pleased fish Friday extended to fish saturday.... both the plaice and cod were beautifully cooked, really tasty. The nacho starter was the best we've tasted, huge portion and great value for money. We will be back.

Had our staff xmas meal.Excellent quality, food was lovely and hot ,ample size portions, cooked exactly as requested.Excellent friendly and efficient service Only complaint and that is down to personal preference too much cinnamon in the fruit crumble. Fantastic value for money.We will be back.