Last night we celebrated my partner’s birthday at the Malthouse. The refurb is lovely - gives the whole place a really relaxing, but smart ambiance. The manager (we believe) was welcoming and friendly, inviting us to sit at the bar & enjoy a drink whilst we waited for our table to be ready… we had arrived early. A small criticism (and my only one ) is that the bar staff who were clearly busy, did not acknowledge us for at least 5 mins whilst they chatted and joked, preparing drinks for customers at the existing table. I feel it would have been polite and good customer service to tell us, they were going to be a minute or two, much sooner. However, this did not spoil the evening, staff were attentive throughout the night and were very courteous. The food was quite simply delicious - we could not fault it. Congratulations to theTeam - we shall be back.
The Malthouse – Telford