Reviews in Shropshire

The service was good and the food was delicious and hot on arrival.

We went on a Tuesday early evening, pre-quiz. Lovely welcome, friendly staff. My son had a starter of the chicken wings and the garlic flat bread. The wings were thoroughly enjoyed but the flat bread was tiny, and cold. It came with what was named beetroot houmous - it tasted of beetroot at first bite then absolutely nothing, so quite unpleasant. Unfortunately they had no regular houmous to replace it with. We mentioned it in passing and it was nice to see at the end that it had been removed from the bill. For mains, my son had the burger and onion rings; the onion rings were stone cold and were replaced. (Made me wonder how long a deep-fried anything had to sit around for to get cold, not a brilliant thought). The replacements were bloody nice, very well done. He enjoyed the burger and fries, but he was left looking hungry so portions could’ve been slightly larger by the looks of it. I had the filet mignion as a treat. As a steak it was absolutely fine; a fillet it was not. There’s a world of difference between a fillet and the steaks ‘below’ it; the grain is so compacted it’s almost not visible. You could have driven a bus through these and connective tissue isn’t present in a fillet - it was a nice piece of rump at best. Didn’t say anything - that feeling when you’ve already had to mention things and you’re starting to feel like you’re casting a damper on the evening..? Our friends’ meals were nice enough - I think - they didn’t remark either way; they had the share board - so the same houmous and had to leave it. Portion sizes were small. I felt there was a distinct disinclination to give. The sauces brought out on request were scrapings of condiments in tiny little paper pots, which really surprised me as they completely clashed with the presentation they seemed intent on pursuing with the slates and skillets. I haven’t been in to a McDonald’s for a very long time, but it was the exact same paper pots we’d get the kids’ ketchup in. The one thing which got to me was the ‘in your face’ very loud electronic door bell noise - presumably alerting waiting staff to pick up every time an order was ready to go. Now that was nasty. In a massively busy, noisy environment I can imagine this going somewhat unnoticed - this wasn’t that. Would we go back? Only if friend of ours wanted to and there was a quiz on; we’d go with the flow. Staff were lovely.

I had the sirloin steak it was cooked to perfection and I thoroughly enjoyed my meal. My friends had the ham and mushroom tagliatelle which they both enjoyed. Staff very helpful. We have been to the water rat before and never had a bad experience.

Clearly management are not using this customer feedback platform to improve their open plan kitchen / passover. We too had an identical experience to diners awful experience of hotdogs prep and service spoke to manager about the dirty tea towels saucepans and tupper ware containers on the passover they refunded a bowl of chips ( which we had to remind them to bring) Management if you are paying for this feedback service please use it .

Very nice welcome, we had previously booked but never eaten here before. As soon as we were seated, our host took our drink orders. Nothing was too much trouble and extremely prompt service. Food was great from start to finish. We all will definitely return. Thank you

Really lovely venue, pretty and quaint. Warm and cosy atmosphere. Pre booked Easter Sunday lunch, two young girls on waitressing who were pleasant but very distracted by each other and their phones, no one noticed we were waiting to order our drinks, thankfully and older team member came and saw us waiting and took our order and our food order. Food was fast and really delicious. It was served lovely and hot and well presented.

Excellent food and brilliant atmosphere and service. We asked for special “kids” portions for our kids and it was no trouble at all. The food quality and presentation was outstanding. It is a little on the pricey side, but if you want to enjoy top notch Thai food in a great little venue then you won’t find much better.

Fish and chip night

All the choices were super delicious and good portions. Fresh ingredients and great spices. We really enjoyed the Tom Yum Soup and the fried chicken particularly. The desserts are spectacular. Staff are very helpful and swift. A great night out and good value. Will certainly go again and again.

Good food, great service

Really nice place for an early evening meal. £17 menu great value and lovely food all round (except would agree with other review it would be better to have something other than standard prepack pitta with the hummus as a bit dry/ dull but minor point). Staff are really helpful and friendly/professional, and nice beers. Will be back.

Such a friendly welcome, staff are lovely and services is very good, food was great as always, love how its so fragrant and fresh. Having a set menu with choice of two or three course is good value.

The Swan is a nice establishment, with very friendly staff, the service was exemplary. The meal was, okay? My wife had the brisket which was delicious, and tender. I had the chicken and ribs combo, which for £20 was less impressive! The chicken, whilst tasty, was very small, and the ribs were tough, I’ve certainly had better. The proof I think is, would I order the same meal again, definite No! Would I go to Swan again, yes I would.

Have been going to the bull for sunday lunches for literal years now and is always a pleasure. Friendly staff and delicious food! Food takes slightly longer to come than most but can definitely tell that it’s due to the food being prepared fresh and everyone would prefer that! I’ve recommended this place to so many clients and they’ve always returned with positive experiences!

Everything was excellent as was thecstaff themselves. Unfortunately, we felt the staff were up against it as we felt there was not enough people serving the tables. It took an age for the puddings to arrive. Music suited us excellently

Attended on Sunday with friends. Overall lovely meal and atmosphere. Only thing I would criticise is you pay £15-£16.50 for a roast dinner and if you would like a Yorkshire pudding it’s an extra £1.50 you’d think that would be included as your paying so much for the meal.

What can i say apart from the Sunday Dinners are to die for! I had the Large Beef and Pork dinner with extra yorkies and pigs in blankets and my partner had the Half Roast Chicken and the same extras. When i left i had to have a serious think if ive ever had a better dinner! Only comment would be the gravy was a bit thin and scarce and would be better thicker and served in a boat and it would be 100% spot on! Definitely be back again! Service was great too may i add.

Lovely evening with friends at the Water Rate made to feel very welcome, lovely food with excellent service would highly recommend.