Reviews in Shropshire

Lovely lunch at The Water Rat . Service was very good, friendly and welcoming. A good selection of main courses and sandwiches but would have liked a salad of some kind in the sandwich section. Staff attentive and took our orders for drinks and meals quickly and efficiently. Food was hot and presented well. We all enjoyed our meal. A lovely surprise when are bill was reduced due to the March lunch time offer. Value for money. We will be retuning soon.

We had a nice night at white heart but apart from the dessert, which was fantastic, it was good but not memorable. Our wine was sold out and we were given another bottle without any reference to it we just spotted the bottle was different.

After being there for almost 2 hours, We had to ask at the bar if we could order desserts. When they arrived, we had to ask again at the bar for cutlery. The risotto was bland but the roast beef was nice. The menus were different to what was advertised online so a bit disappointing and much more expensive, as you had to order at least 2 courses.

Meal cost more than advertised on website. When I questioned this I was advised there is a legal batter about their website. Service was slow which resulted in walking to the bar and placing order. We had to ask twice for our meal as we waited over an hour and was only having one course. Food was great though.

Food was nice but I think the service could have been better the staff didn't seem very friendly, when you ask questions they don't look at you seemed more interested in their boyfriend sitting at the bar.

Was advised they had a chef down, however honestly we couldn’t tell! The food was perfect, with generous portion sizes and a great atmosphere in the place!

Excellent meal, great atmosphere with live singer. Thoroughly enjoyed our evening- will definitely return soon.

Excellent meal and service. Very helpful staff. Recommended.

The food was generally excellent, extremely tasty, we both had roast pork. However, whilst my partner's was mostly meat, mine was 50% fat, which was disappointing. When we sat down to order we noticed the menu was different to what was visible online. On enquiry we were told they had changed menus about a month ago, but did not have rights to their own website in order to update. We asked if we could still order a couple of roast sandwiches from the old menu, they checked with the kitchen and said we could. Food was slow to arrive, taking about half an hour, but as previously said was very tasty, if a bit fat heavy on mine. When we received the bill the sandwiches were £16 each, where on the online menu they were £9. When we questioned if this was correct they again went to check with the kitchen and told us it was correct, that £16 was the price for a single course (not listed on the paper or online menu) but they would take £2 off the total bill. Whist we understand they had been nice enough to make something off the old menu, to be charged £16 per item for something advertised at £9 on an active website, without being told of the price difference before hand, did not sit well. The £2 total off the bill did little to ease that feeling. We would much rather have been told "no" and just ordered a full roast dinner, which would have cost the same and been more than mostly bread, a few small roast potatoes and a slice of stuffing. Overall disappointing, lack of communication being the big let down.

Even better service than before, great manager. staff friendly and food generous and affordable.

We had an excellent lunch at The Water Rat. The staff were really friendly. It was quiet, but I think the road works have stopped people coming to the pub. A lovely country pub. Look forward to visiting again.

Upon our arrival at 4:30 it was fairly quite and clean. The service from the young girls was great and couldn’t fault there politeness and service when waiting our table. However, we sat at a table for 2 which faced the open kitchen in which you could see the food cooking and hear every conversation and sound. We both ordered 2 hot dogs with smothered fries, the excitement of watching the chefs get started was great but watching the young gentlemen use his hands for EVERYTHING did not bring us excitement. I watched the hot dogs being placed within the buns with his bare hands and then lick his fingers….he grabbed the chips with his hands and placed them onto the tray whilst eating them as he went along. When putting the toppings onto the chips he was helping himself to bits of meat whilst throughout LICKING HIS FINGERS…. I believe everyone sat waiting for there food saw his uncleanlinesses around dishing up orders but it was clear that this gentleman wasn’t bothered just rather peckish! Let me not forget to mention the heavy metal music playing in which it got louder and louder at one point. We won’t be keen to eat here again but have eaten at other Smokey cows in which have been fab!

Visited yesterday evening for a meal with my husband. Beautiful surroundings. We were greeted by a friendly waitress and shown to our table. Menu was pretty decent. We didn’t have to wait long for our drinks, order to be taken or for food to arrive. Staff were friendly. Food was really good. Huge portions. Overall we both really enjoyed ourselves and would definitely return.

Excellent quality food… great value, large portions.

We booked a table for Saturday evening, when we arrived we were warmly welcomed. Service was very prompt and we were served with drinks. The menu is all good pub grub which was excellent, good sized portions and a fair variety. We were well impressed with the fast service and food quality.

Excellent time. Low score for atmosphere as it was really quiet . Food was great especially my veggie roast!! It was lovely! There were a range of vegans veggies carnivores and big people with small appetites. Our waitress was knowledgeable and super helpful! I will definitely be back.

Really enjoyable meal, as always.

When we arrived it was so disappointing to see there was no fire. I know it was a lovely sunny day but it was February. The choice and quality of food was not up to the standard you have