Reviews in Shropshire

We were staying in Ironbridge for the weekend and booked here for Sunday evening. We arrived and were seated, got our drinks no problem. Ordered our food, a starter each and a main course each. The starters came and were looking lovely, then straight away the waitress brought the main course??? I said we are having our starters, why have you brought the main courses?? She tutted pulled a face and said well you didn't say. I said we ordered starters from the menu, why would I want my main meal with my starter? I told her we didn't want them and to take them away.... the attitude was not great. My partner was having the tikka curry chicken wing starter, there was no side plate to put the bones on, no wipes for your hands nothing. Bit too messy really. After we finished our starters the mains were rushed back out. Not the re cooked mains, but the ones from earlier which they had obviously just kept warm, well when I said kept warm the fries were freezing cold. Like other people on the reviews my partner had ordered the brisket with the bloomer bread. Again it was 2 slices of cheap white bread which had gone hard as they had just kept the dinners warm. Not the best. We enjoyed Ironbridge and will be going back but not to the Swan Hotel and, I generally always read reviews, I will be checking in future before booking anywhere. The amount of bad reviews on here I am shocked that the management hasn't done something to change, the staff and attitude of them as the girl that served us had a face like slapped bottom and could be less bothered being there!

Delicious food and great service.

Hearty, flavoursome food in a cosy environment with friendly attentive staff.

First meal there last night. Cannot fault the service, particularly lovely man on the bar. Unfortunately, the staff are let down by the average food and the cold lighting (although the air temperature was good). The belly pork starter was chewy and so was the short rib which was supposedly slow cooked for 8 hours. Perhaps it had dried out afterwards or not been fully submerged. It was also meant to come with leeks which were missing. And it was HUGE! Great if you have a big appetite but not if you were hoping for dessert! My partner enjoyed his Smokey cow burger however and the Brie wedges were delicious. Lovely place and lovely staff. Fine if you want some average pub grub but don’t expect fine dining.

Nice food nice staff good value and a decent choice. Advised that if we ordered the pie it would be around 20 minutes as made fresh to order which if you are aware is no problem at all and the pie was very good.

We went on the recommendation of a friend and returned two days later, so we enjoyed our visit. We have now booked a Christmas meal with friends. The venue is cosy and atmospheric, the service friendly and informal and the food tasty.

Me and my friend shared a few starters / side plates each. The loaded fries were unreal and so were the chicken wings and chicken strips. I didn’t overly enjoy the Mac and cheese but I had more than enough food anyway. Staff were lovely and attentive and the place was busy but not over crowded which was perfect! We had a great time

We have been to the Malthouse quite a few times and usually enjoy it however this time we went for Sunday roast and unfortunately it was very disappointing. We both had roast beef which was very thinly sliced, very chewy/tough and difficult to cut. The roast potatoes were also cold and parsnip barely roasted. Staff were pleasant.

A GROUP OF 6 WE ALL HAD VERY GOOD MEALS BUT THE SIDES AT AN EXTRA COST WERE NOT WORTH ANY MONEY AT ALL.

Food was so tasty & good & everything was fine on our visit. Improvements which could be made with service - check everything ok after giving diners food & check for empty/emptying glasses for top ups.

Our second meal here in three months and it was, like the first, utterly joyful. The menu offers mainstream pub food if that's what you want but there is some serious cooking going on here, even on a bleak Tuesday evening in October. The disconcertingly youthful staff are efficient, attentive and friendly. A particular shout out to whoever put the wine list together - some real gems.

This is one if our most favourite places to eat. Really reasonable prices, lovely staff, and very yummy food.

really lovely Sunday lunch ........one tiny irritation they were running out of food, we were unable to have the lunches we wanted but what we had instead was excellent.....and sadly no pudding as they had sold out :-( that being said we would return again in a heartbeat...and a special mention for the staff who were absolutely lovely

I thoroughly enjoyed my meal on Sunday; topside of beef with all of the trimmings. I had been looking forward to this all week having eaten fish and chips here earlier in the week. Friendly service and it’s also dog friendly. I’ll be coming back to enjoy another meal soon.

Very slow service. After waiting 20 mins for someone to take our order has to go to the bar to order food for another 20 minute wait. Just everything was dealt with at a very slow pace and spending over 70 pound on a meal was just a bit disappointed with how slow things were

We love our BBQ food and we ordered the Pit Master sharing platter. There was a lot of meat which was a good thing and most of it was cooked to perfection and delicious. Unfortunately the pork ribs where tough and chewy which would indicate not cooked for long enough low and slow.

Had a fantastic night for Octoberfest. The food was absolutely amazing and the service was second to none. We had such a great time and couldn’t recommend it enough.

Came 24th in the evening for a drink after an event in ironbridge. Ended up ordering food to be told they don’t except walk ins and it wasn’t really that busy and the guy at the bar was patronising and sarcastic which annoyed me instantly. So I sat down booked on line for 20 mins time which was easily available !!! Clearly not over run on bookings. Went back to the bar to order and they didn’t have certain things on the menu ( more like they couldn’t be arsed ) staff got faces like wet weekends. Bit disappointing. Also having worked in hospitality walk ins make extra money and being in a really good spot for that, kitchen should be fully stocked for that reason