Reviews in Shropshire

Good food, awful service :- We booked for 2 online & arrived on time, waiting to be seated we were acknowledged by staff but then nothing. Another couple arrived & also waited, still nothing, then another couple arrived before a member of staff came to seat us, it seemed a very long time, the pub was very quiet & no staff were visible. We ordered 2 courses & drinks, the food was good & the service was slow but acceptable, until we had finished our main courses. Then the used plates were left on the table for 15 minutes with no staff in sight, finally I went in search of staff (found 3 standing together talking by bar) asked if they would clear the table & bring dessert menu. We had dessert and left. I would normally tip 10/20% of the bill depending on service, on this occasion I left nothing. I could understand if the place was busy, but it wasn’t !

Amazing tasty food, would have been an easy 5*'s if the service wasn't so poor. 45 minutes just to have our food order taken, a further 50 minute wait for food to be delivered. Wrong drink brought over. 2 items on the sharing tray had to be sent back as they were cold. Such a shame as otherwise this place would have been incredible.

The service was great. Staff was very attentive. The atmosphere was also nice. My husband enjoyed his mains. However, I thought mine was too salty, but that is always individual taste/.

Lovely seating area in the upstairs restaurant - a lofty high ceiling, tables not too close together, a relaxed, calm atmosphere. Food - delicious flavour combinations and well presented. Good choice on menu. Staff - friendly and efficient. We'll be back ! Request - please bring back your taster menu evenings ... they were fab !

All round excellence. Highly recommended.

Lovely venue, friendly staff, quality food. Good menu choices.

Really lovely food, prompt and excellent service. Really recommend

No issue with the food but the service was poor. Our waitress seemed to be in a tearing rush despite the restaurant not being busy. My friend and I couldn't finish our conversation due to the waitress buzzing around us and asking if we were ready to order. After the meal, we were talking and she sped over and blurted out, "Dessert, drinks or bill." We'd gone to the Malthouse for a relaxed lunch but this lady completely ruined our visit.

Fabulous place to stay and to eat. Food is excellent and they were great with my dietary requirements (coeliac and dairy free). Highly recommended

We were served by a young man called Freddie, he was so helpful and friendly, such a treat to see a smile. Are food was beautifully cooked, we had roast beef, so tender and the veg all well cooked. The pub itself was so clean too. I would definitely highly recommend the Bull, have been a few times and had very good food and service.

Fabulous food had the Sunday menu As we were the last one to be served got more than expected but nothing went to waste even got to bring left over food home. Clean, Fabulous service quick, nothing to much trouble & polite Food was hot and tasted great Highly recommended third visit will be returning

We had the Sunday lunch banquet and it was definitely worth the money. The banquet consisted of three different meats with all the trimmings. All of the roast meats were delicious and very tender. There was plenty of vegetables and a large jug of gravy. Definitely would recommend the Butchers Kitchen.

We were staying at The Water Rat, very nice large room, great breakfast with very good service . Had a very nice evening meal- lovely menu, difficult to choose as everything sounded tasty, very reasonably priced - delicious food and scrumptious puddings

Lovely Sunday lunch. Beautifully presented and great taste. Hats off to the chef for the main and Halloumi starter we shared. Service however was very sporadic with staff on more than one occasion completely disappearing ! On the one occasion appeared to be in the middle of a staff/management meeting in the middle of service. They also seemed more interested in clearing down and away dead tables , than they were in tables where people were still paying guests. However overall we will return again

Great service, lovely staff, fantastic Sunday roast.

Had a lovely Sunday lunch yesterday. Service was immaculate and food hugely tasty.

Excellent food. Staff attentive without being overbearing. Lovely location.

Warm welcome from friendly staff. Burnt pork end bits in bbq glaze and the skins were delicious and the sf.chicken burger and the swan dog were great. Staff were attentive and engaging throughout the afternoon..great meal.