This is an absolutely stunning venue with welcoming and attentive staff, and it is nice to be able to see the chefs working in the kitchen. The positives outweigh the negative comments made in other reviews and the negatives which will be touched on are mainly little points of preference, however, in summary: The food is well presented, flavoursome, and amazing quality. The restaurant is bright and nicely decorated which gave it an air of elegance and class. The staff are attentive, friendly, welcoming and nothing seemed too much trouble. We enjoyed our evening and first visit to The Dean, and would be likely to return at some point. Our visit was on a Thursday and we happened to be the first customers there when we arrived around 7pm, it was a relatively quiet evening with maybe 4-5 other tables occupied as we were leaving, although we would expect it to be busier maybe on a Friday or weekend. We were offered little tasters of tuna tartare which was a nice touch, however had we have not seen the menu prior to these arriving we would not have known there was wasabi on them. It may have been nice to have been told a little more about the appetiser other than what it was called or been asked if we wanted it prior to it being brought to the table to only be wasted. There wasn’t much on offer at the bar in terms of lager on tap so the alcohol options were reduced to bottled beer, spirits or wine as we were informed that there was no lager available on tap that evening which was unfortunate, however bottled beer was sufficient, and the gin was also very nice, even though there were what appeared to be dehydrated crushed raspberries in one of them which were difficult to avoid whilst drinking and although asking for a new drink was considered, it was decided to say nothing and drink it anyway. In another glass of gin was what appeared to be a dehydrated slice of grapefruit. Thoughts are that fresh fruits would have been better in the drink in our opinion or to be asked whether the fruity bits were wanted prior to making the drinks. The menu was small in terms of options and we settled on starters and main courses which were beautifully presented on arrival to the table. The food was amazing and we thoroughly enjoyed our meals, however we felt the plates were large compared to the portion size so the food was felt to cool faster than expected, the fillet of beef was cooked to perfection, the truffle chips were nice but far too chunky for our liking as there was about 4-5 per portion in the separate bowl they arrived in, and for the price, £28 and £4 respectively, we felt that it was a little steep. The staff were attentive but not overbearing, and all were pleasant and polite, however we did find it confusing that three different staff members had tended to us and had all asked us how our meal was within the space of approximately 10 minutes, but that was because we didn’t realise they were different people as we were engrossed in conversation or eating so not focusing on who exactly had spoken to us, but they just happened to ask as they were passing the table. The pianist arrived whilst we were mid-meal and although he is a very talented man and the music added to the ambiance and relaxed atmosphere, we felt the music played was too loud at times which forced us to speak louder and isn’t ideal in such an intimate setting where the other diners on tables sat near to us could have heard should they have wanted to. Overall, although the points made are set out in a larger format and are more detailed than the summary of our experience of the visit, which would appear to be contradictory to there being more positives than negatives, the scale and relevance of these are merely personal preference for us, and would not prevent us from returning in future, nor would it prevent us from recommending The Dean to others.
The Dean – St.Helens