I booked a table this evening for four people. It was our wedding anniversary so we was looking forward to a great evening. It never happened. After waiting over 40, yes 40 minutes I asked a young gentleman ( I guess he was a waiter with the waistcoat ) how long the table would be we received no answer. After 50 minutes we gave up and complained to the manager ( perhaps the owner ) his attitude was not the best and gave me several excuses. After a little chat he decided to half the drinks bill, but unfortunately the damage had been done. I left the place very unhappy and I WOULD STRONGLY RECOMEND THAT PEOPLE BOYCOT THE PLACE UNTILL THE MANAGEMENT get their act together. I have also sent a copy of this comment to the "good food guide" as I know this complaint will not be published. I never even got an apology for the delay.
The Charcoal Grill – St.Helens