Bitterly upset at the entire experience. Was given the wrong dish. Queried it, as it lacked Potato, Onion or even being Hot (as in Spicy) as it was meant to be. Took it away, along with most of the rice. Only to come back within 2 minutes, the same dish, but with just some potatoes added and NONE of the rice they had taken away, not Onions or even Hot (as in Spicy). Queried it again, only to be dismissed and told it was right, then insulted by the Manager in his manner. Eventually, after MUCH effort, they finally accepted they had given the wrong dish, twice now. Then offered an further apology and a discount if we come again. WHY WE WE COME AGAIN THEY DID NOT LISTEN TO CUSTOMER. THEY DO NOT UNDERSTAND CUSTOMER SERVICE RUINED MY ENTIRE NIGHT & THAT OF MY WIFE THEY SERIOUSLY NEED STOP TREATING PEOPLE LIKE THEY ARE IGNORE OF THAI FOOD AND THEN LIE AND THEN INSULT
Siam Village Restaurant – Stockport