I had high hopes for this restaurant but was severely let down! 1. I booked via the website on 20.08.22 and asked someone to call me as it was for my mothers birthday on the 21.08.22 and wanted to discuss how I could bring a cake and have them bring it out etc - no one called! 2. First ordered drinks at the bar - had no lemonade, not the end of the world but when you want shandy or lemonade in the wine is was! 3. Seated at table, after waiting over 10 mins we had to ask if it was table service or order at bar - finally someone came over and took the order 4. After 20 mins of waiting for food and watching other tables receive their food who ordered after us we asked the young gentleman where our food was - he came out but didn’t address us but another lady did and informed us that there was an issue with the ticketing machine - essentially the food order didn’t reach the kitchen! finally after another 5-10 mins the food came out …. OH BOY 5. The portions are shockingly poor / mash potato was so dry it looked days old! / 3 roasties per plate - quality was so poor none of us finished the meal 6. I asked for mint sauce and salt/ pepper - was given a jar of mint sauce as you would buy it from your shop and also the small packets of salt and pepper you see in fast food shops Overall I had high expectations for this meal and was severely let down by service and food quality - I paid the bill and not even reduction due to the long wait time, we didn’t stay for desert but rather went to another restaurant - poor service / poor quality food and given the occasion just felt very disappointed! Avoid at all costs
The Tayleur Arms – Telford