Me and my boyfriend went on a Sunday evening to eat. We sat down and ordered our meals (Garlic Bread starter and 2 seafood paella starters to share), we waited 30 minutes for the garlic bread and one seafood paella came. We said we ordered two seafood paellas and waited a further 20 minutes for the other paella starter. When this arrived it had cold spots in it. This is SEAFOOD which came with hot and cold spots. We sent it back and asked for a refund, and said we would pay for what we ate. They tried charging us twice for the drinks, and also tried charging us for the meals we had not eaten. When challenged, they refunded the drinks and we paid for the garlic bread and 1 seafood paella, however this was after 3 attempts of challenging the receipt. I had food poisoning the night after eating some of the paella, i would never eat here again nor would i recommend this restaurant.
Casa Carlos – Wigan