I was a regular customer up until December 2005 when my husband and I booked a table on New Year's Eve for 9pm but weren't served our main meals until 11.30pm! The service was appalling and this was echoed by other customers in the restaurant who ended up leaving. We arranged to meet some friends just before midnight and so didn't have enough time to eat the meals and ended up taking them away and missing dessert. It was obvious that through sheer greed, too many customers had been booked in but not enough staff had been rostered for duty. We have dined in other restaurants on New Year's Eve and have received much more efficient service. There's no doubting that the food is excellent but I hope they have improved their customer service.
King Do – Woolton